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FaQs

IS BEBETIGRESTORE.COM A SECURED WEBSITE?

Yes. Any information you transmit on bebetigrestore.com is processed by an industry-standard data encryption system call Secure Socket Layer (SSL). Online payment service is provided by Stripe and PayPal. Customers' payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using Extended Validation Certificates (EV) SSL transaction encryption.

WHAT IS YOUR CONFIDENTIALITY POLICY?

Customers may purchase from Bebe Tigre and will have to create an official account on the e-boutique. However, rest assured that Bebe Tigre will only share necessary personal information for the purpose of processing your order through our merchant service.

WHERE DOES BEBE TIGRE DELIVER?

Bebe Tigre is happy to deliver your order to Hong Kong & rest of the world.

WHAT ARE THE DELIVERY COSTS AND SHIPPING TIMES?

Please refer to our Shipping & Delivery page.

HOW CAN I TRACK MY ORDER?

Please send enquiry to bebetigre@hotmail.com.hk.

HOW CAN I RETURN OR EXCHANGE A PRODUCT ORDERED ON BEBETIGRESTORE.COM?

We wish for each customer to be delighted with their purchase, but if for some reason you wish to purchase another item from our shop more fitting to your needs, please send request to bebetigre@hotmail.com.hk and inform us the item for exchange and we will process your request after review. Please note, all returns must be sent within one week of receiving your order. Each return is to be sent back to Bebe Tigre in its original condition, unused, with packaging still attached, invoice, and reason for the return. Please refer to our Shipping & Delivery page.

WHICH PAYMENT METHODS ARE ACCEPTED ON BEBETIGRESTORE.COM?

We accept Stripe & PayPal payments, which accept Apple Pay, Visa, MasterCard, American Express & China UnionPay credit card payments.